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Getting Started in Information Architecture for the Web

A good IA primer by Tom Watson at Blue Flavor:

"I hear all the time that there isn’t one “correct” way to do a process, and that’s true but not thinking about information architecture is like setting sail on creating your website without charting a course. The site will get built, and it will likely go astray, get lost or never reach port. Without at least thinking about the information architecture your site will likely not be that useful, fun-to-use, or exciting to users. Setting that course is critical."

Realists vs. Idealists

A nice post by Bob Sutton on realists vs. idealists when it comes to innovation. Sutton says that although the realists may seem to be winning the innings, the game depends on the idealists. Check out the exemplary New Yorker graphic that Sutton has on his page.

Intranet Information Architecture

Latest by Jakob Nielsen on intranet IA:

"In our study, task-based structures often endured better than intranets organized departmentally. In our user testing of intranets, we've also found that task-based navigation tends to facilitate ease-of-learning. Thus, the benefits for IA durability are just one more argument in favor of adopting a task-based structure for your intranet."

Understanding Web Design

As always Jeffrey Zeldman gets to the heart of web design in just the right way:

"Although a great site design is completely individual, it is also a great deal like other site designs that perform similar functions. The same is true of great magazine and newspaper layouts, which differ from banal magazine and newspaper layouts in a hundred subtle details. Few celebrate great magazine layouts, yet millions consciously or unconsciously appreciate them, and nobody laments that they are not posters."

How to Get Started with an Expertise Transfer Programme

Lots of fantastic stuff from Patrick Lambe on expertise transfer and knowledge retention.

Choosing a Content Management System for your web project

Short and sweet article on selecting a CMS from BlueFlavor:

"Types of content you may find managed in a CMS include news stories, blog posts, photos, videos, events, and more — or, in many cases, some combination of several different types. While it’s important to understand that content management is a people process, not a technological one, there are many CMS tools available that can help. Which one is right for your website?"

Long vs. Short Articles as Content Strategy

Jakob Nielsen on when to use short articles and when to use long articles. As expected the answer "depends" on your users "dietary" preferences.

Visualising the Pulse of the City

Interesting article at InfoVis describing new visualization methods to reveal various facets of urban life such as where people gather and how they move and how news of an important event travels through the city.

E-learning samples

Cathy Moore's list of interactives and e-learning is a handy resource to have at hand when looking for ideas and inspiration.

Planning & Sustaining Wiki-based Collaboration Projects

New article over at PebbleRoad:

"Many organizations are experimenting with wiki-based collaboration projects. But only a small percentage of these projects make it past the initial excitement or pilot phase. One of the reasons for the drop-off is that there’s not enough thought given to them other than deciding which wiki product to install. This article presents a framework that can help groups wanting to use wikis for internal projects better plan and sustain their collaboration efforts."

Unlimited webpage

Check out Orange's unlimited webpage signifying unlimited offers. Neat.

Open source hardware

TechCrunch reports an interesting development -- open source hardware that people can tinker with and create new products. The company in the focus here is Bug Labs.

"With Bug Labs, the idea is that an engineer or entrepreneur can now create a digital device customized to their exact needs even if the market for that device is only 10 people, or only one. This could be great for making prototypes on the cheap—no need to tool up a factory or find one in China that wants a couple million dollars to do your first production run. Soon, designers will be able to just order a Bug Labs kit with the modules they need and write the software to tell the device what to do. This product is aimed squarely at engineers. But making a gadget will become a lot easier—maybe as easy as creating a Web 2.0 site."

The state of Enterprise 2.0

Dion Hinchcliffe scans the state of using social tools in the enterprise.

"However, increasing evidence abounds that Enterprise 2.0 adoption has begun in earnest with a typical example being Wells Fargo taking the plunge, having rolled out Enterprise 2.0 platforms to 160,000 workers. It has become clear that we’re moving out of the early pioneer phase to a broader acceptance phase."

Rather graphic

A blog on using the visual language to communicate ideas. Neat.

[via soulsoup]

Google guide

"Google Guide is an online interactive tutorial and reference for experienced users, novices, and everyone in between. I developed Google Guide because I wanted more information about Google's capabilties, features, and services than I found on Google's website. --Nancy Blachman"

European Guide to good Practice in Knowledge Management

I'm attending the KM Singapore conference and listening to Ron Young talk about developing KM competencies. He referred to the work of the European Committee for Standardization and their best practices publications in KM. The guides are around framework, culture, implementation and measurement. Interesting stuff.

Planning & performing an information audit

Sue Henczel writes about conducting an information audit. She writes about the components of the audit and how to go about do them.

"An information audit is a research process that has planning, data collection, analysis, evaluation and reporting stages. The planning stage is often the longest and most tedious, as it needs to examine all aspects of the audit process and then customise them to align with the characteristics of the organisation to be audited."

Engaging e-learning interactions

B.J. Schone has published an e-book on Engaging Interactions for E-learning (PDF). In his blog, he describes the 25 interactions described in the book. Nice stuff.

The roses of successs

The Broadway musical Chitty Chitty Bang Bang is in town. I rented a DVD of the movie to refresh my memory of the production. One of the great songs in the movie is titled Roses of Success. It's about failing and stumbling. Now read the lyrics and think about the last time you shied away from trying something different for fear of failing. I have learnt a few things from this experience.

Every bursted bubble has a glory!
Each abysmal failure makes a point!
Every glowing path that goes astray,
Shows you how to find a better way.
So every time you stumble never grumble.
Next time you'll bumble even less!
For up from the ashes, up from the ashes, grow the roses of success!
...

For every big mistake you make be grateful!
Here, here!
That mistake you'll never make again!
No sir!
Every shiny dream that fades and dies,
Generates the steam for two more tries!
(Oh) There's magic in the wake of a fiasco!
Correct!
It gives you that chance to second guess!
Oh yes!
Then up from the ashes, up from the ashes grow the roses of success!
...
Disaster didn't stymie Louis Pasteur!
No sir!
Edison took years to see the light!
Right!
Alexander Graham knew failure well; he took a lot of knocks to ring that
bell!
So when it gets distressing it's a blessing!
Onward and upward you must press!
Yes, Yes!
Till up from the ashes, up from the ashes grow the roses of success.

Information R/evolution

This You Tube video traces evolution of information from its constrained beginnings to its current free miscellaneous state.

Top 100 User-Centered Blogs

From Virtualhosting.com comes this list of the top 100 user-centered blogs. Great page to bookmark.

Microsoft and Nokia Go User-Friendly

Interesting movement taking place on the mobile front:

"Competing makers of smartphones—wireless handsets that double as mini computers—have gotten the message. And in the wake of the iPhone launch, many are taking pains to improve their own software and hardware to eliminate the often arduous or non-intuitive task of gaining access to even the most basic information."

Learning theories

Stanton Wortham from Wharton/University of Penn describes the popular learning theories in use today and the assumptions they make about how people learn. He describes these theories in 4 videos. Very refreshing stuff.

Clay Shirky on arrogance and humility in design

This statement by Clay Shirky is a classic:

"Figuring out how to be arrogant and humble at once, figuring out when to watch users and when to ignore them for this particular problem, for these users, today, is the problem of the designer."

Websites May Require Visually Impaired Access In California

This legal case between the National Federation of the Blind and Target might turn out to be the tipping point for similar accessibility rulings in other countries and governments.

"The case centers on Target not providing basic accessibility to vision impaired users via the use of alt tags for images, keyboard options for navigation and missing navigation headers."

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