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INC: Motivating Employees

INC: Motivating Employees
"When you think about it, the success of any facet of your business can almost always be traced back to motivated employees. From productivity and profitability to recruiting and retention, hardworking and happy employees lead to triumph... Here we've gathered some of the best and most interesting motivational techniques used by successful entrepreneurs. We hope they'll motivate you, too."

Technology Review: Creating a Culture of Ideas

Technology Review: Creating a Culture of Ideas
Nicholas Negroponte: So what makes innovation happen, and just where do new ideas come from? The basic answers--providing a good educational system, encouraging different viewpoints, and fostering collaboration--may not be surprising. Moreover, the ability to fulfill these criteria has served the United States well. But some things--the nature of higher education among them--will have to change in order to ensure a perpetual source of new ideas.

AdaptivePath: Face to Face With Your Users: Running a Nondirected Interview

AdaptivePath: Face to Face With Your Users: Running a Nondirected Interview
"In a nondirected interview, the interviewer is more than just a conversation partner; you have to behave differently. You must be more vigilant about the meaning of your words and their implications. An accidental ambiguity can cause you and your interviewee to use the same word very differently; a leading question can guide an interviewee to provide a different answer than what they truly believe. Here are some guidelines..."

Optimize Magazine: Working Smarter Takes Work

Optimize Magazine: Working Smarter Takes Work
"It's natural to want to do your best and to strive for excellence. Operational excellence, or running a business at peak efficiency and productivity, is

eLearn Magazine: Predictions for 2003

eLearn Magazine: Predictions for 2003
Howard Rheingold: "Mobile devices capable of sending and receiving text and graphics, browsing and writing to the Web, and even reading barcodes and radio-frequency identity tags, will make

Fast Company: Desire: Connecting With What Customers Want

Fast Company: Desire: Connecting With What Customers Want
There's too much of everything: a head-spinning array of products, an eye-glazing gaggle of ads, a mind-numbing barrage of information. So what are the most desirable ways to reach your customers? Here are five answers:
1) Let's get metaphysical. When it comes to what people want and how people buy, it really is all in your head.
2) Those voices in your head? They're loud -- and getting louder.
3) Peace of mind has become the ultimate consumer good. Which means that marketers must become healers.
4) Besides peace of mind, people desire a sense of importance. In a world where everybody knows too much, everybody wants to matter.
5) There's one way to navigate in a world of too much choice: Choose someone to choose for you.

CIO: Where There’s Smoke, There’s Community

CIO: Where There's Smoke, There's Community
"David Savona, director of Cigar Aficionado Online says the forums are valuable as an informal polling device for demographic information as well as giving editors ideas about coverage in the magazine."

Wired: This Is Your Business, Virtually

Wired: This Is Your Business, Virtually
Business travelers sit down and hold virtual meetings on a 4-foot-by-16-foot high-definition rear-projection screen. The images are so sharp and realistic that one executive said he often forgets whom he has met in person and whom he has spoken to in the "telesuite."

Pipeline & Gas Journal: Enterprise Training System Is Trans-Alaska Pipeline’s Latest Safety Innovati

Pipeline & Gas Journal: Enterprise Training System Is Trans-Alaska Pipeline's Latest Safety Innovation
"Tim Harvey, the training director for Alaska's Alyeska Pipeline, wrote a piece for Pipeline & Gas Journal about how they implemented an LMS to help train workers in remote locations and comply with the DOT's new OQ (Operator Qualification) regulations... Nice story about how eLearning can help in the real world."
[Note: Pdf document, 1.8MB]

Boxes and Arrows: Visible Narratives: Understanding Visual Organization

Boxes and Arrows: Visible Narratives: Understanding Visual Organization
"Given the massive number of web pages and applications, users often rely on visual cues (especially initially) to assess web interfaces. Therefore, a well thought-out visual organization can greatly enhance usability by grouping information into meaningful page elements and sequences. Such a system relies on an understanding of how people use visual relationships to distinguish objects and what those relationships reveal to viewers (through visual weight and hierarchy)."

MASIE Center: The MASIE Center visits Consumer Electronics Show

MASIE Center: The MASIE Center visits Consumer Electronics Show
Perspectives on Learning
[Note: Media Player Format]

MarketingProfs: Napsterize Your Knowledge: Give To Receive

MarketingProfs: Napsterize Your Knowledge: Give To Receive
"Companies that share their intellectual property and business processes with customers and partners are more likely to have their knowledge (or products) passed along to prospective customers. People tend to evangelize products and services they love, admire or find valuable, so Napsterizing one

Cornell Daily: Fathoming the Future of eLearning

Cornell Daily: Fathoming the Future of eLearning
Fathom CEO Dr. Ann Kirschner: "We need to disseminate the knowledge that we gained at Fathom. eLearning is not going away, this will serve as a milestone, not a failure."

CSM: Deep thinkers missing in action

CSM: Deep thinkers missing in action
"Critical thinking, self-examination, and the questioning of assumptions are all widely genuflected to as part of any good college education. But that's not what's happening on many college campuses...."

Alertbox: Recruiting Test Participants for Usability Studies

Alertbox: Recruiting Test Participants for Usability Studies
"Single-test projects invariably defer usability testing until the complete design is available. This practice still occurs despite twenty years of experience uniformly showing that most projects require multiple rounds of testing and redesign to achieve acceptable user-experience quality, and the equally strong finding that it is a hundred times cheaper to fix usability problems discovered early in the project rather than at its end."

Line56: Forging a High-Performance Supply Chain Through E-Learning

Line56: Forging a High-Performance Supply Chain Through E-Learning
"Using e-learning to improve employee performance can significantly enhance your supply chain. Web-based learning and collaboration tools improve retention, lower costs, minimize training time, and improve information exchange."
[Note: Pdf, 76kb]

eLearn Magazine: Preliminary Heuristics for the Design and Evaluation of Online Communities of Pract

eLearn Magazine: Preliminary Heuristics for the Design and Evaluation of Online Communities of Practice Systems
"This article offers a set of heuristics drawn from published academic research into online communities of practice. These heuristics may be used to inform design, or they can be used as heuristics in an evaluation process."

Gerry McGovern: Self-service requires people to deliver full benefit

Gerry McGovern: Self-service requires people to deliver full benefit
"Self-service rarely means 100 percent self-service. If at some point in the process you don't have people interacting with people, then your customer is essentially doing business with a piece of software. Where's the competitive advantage in that?"

Emirates: Keep Discovering

Inspirational Quote
The new Emirates commericals have a very inspirational punchline:

"When was the last time you did something for the first time?"

To commercials can be found here, under Keep Discovering, but you will have to maze through an annoying Flash interface first.

National Library of Australia: Ask Now!

National Library of Australia: Ask Now!
National, State and Territory libraries in Australia have joined forces to provide an innovative service for all Australians - AskNow! - Australia's first collaborative reference service. Ask a question and you will get reponses from professional librarians..."We will help you with your inquiry, send you useful web pages to look at, or ask you questions for more information. At the end of the session you will receive a transcript with a list of URLs visited."
Via ColumnTwo

Digital Web Magazine: Building Intranets that Matter

Digital Web Magazine: Building Intranets that Matter
2002 was declared "the year of the intranet," the year organizations recognized that the increased efficiencies intranets bring

Wired: Who Says Science Can’t Be Fun?

Wired: Who Says Science Can't Be Fun?
MIT Lab Chairman Nicholas Negroponte: "As a lab, we've always looked at playing as one of the most proficient means of learning and acquiring knowledge"... a sense of play and the pursuit of meaningful chaos were key ways in which MIT Media Lab and Media Lab Europe differ from industrial labs, which have to answer directly to shareholders.

Guardian Unlimited: UK adopts program to detect e-plagiarism

Guardian Unlimited: UK adopts program to detect e-plagiarism
"Tutors can submit a piece of work electronically, which will then be checked for copying with material on the internet. Four hours later the work will be returned to the tutor, colour-coded according to the findings."

Online Community Report: Interview with Alexis Johnson, Epinions

Online Community Report: Interview with Alexis Johnson, Epinions
"I think that our repuation system is crucial to the success of our community. Our reputation system is tied into what we call the Web of Trust... Over the last three years, members have built a reputation within the community through the quality of their reviews and their ratings. Members can add to another member's reputation by rating their reviews highly or adding the member to their personal trust list. The more highly trusted a member is the more their rating on a review counts towards the overall ranking. This ensures that the opinions of the most trusted members are more influential and the most helpful reviews are listed first for shoppers."

Cooper: Making Your Design Real:

Cooper: Making Your Design Real: The Form & Behavior Specification
"This Form & Behavior Specification documents that final design in text and graphics. It serves as the definitive guide to what the product will actually look like and how it will behave."

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