Harvard Medical School: Evolving a Mob: Wireless Communities of PracticeHarvard Medical School: Evolving a Mob: Wireless Communities of Practice
"Based on experiences with Hiptop Nation, it appears that by having ubiquitous mobile data communication devices and a successful communal blog, it is possible to create an ideal environment within which a smart mob can grow into a goal-oriented mobile community of practice. Communal blogs play a critical role in the creation of three essential elements of community: the establishment of social capital, the creation of weak ties that foster creativity, and the formation of a sense of "place" within which everything can happen. The final crucial ingredient is a complex goal."
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Business 2.0: Sharing the Wealth of KnowledgeBusiness 2.0: Sharing the Wealth of Knowledge
"There are dozens of companies designing tools that extract knowledge from individual employees and make it available to the rest of the corporation. A few weeks ago, at Demo 2003, I saw three of these companies, each of which takes a fundamentally different approach to the problem."
IT Training: Make it relevant, interesting… and funnyIT Training: Make it relevant, interesting... and funny
Elliott Masie: "One of our challenges is how to keep our e-learning human and natural, and not block the funny aspects of life. This is new stuff
Clay Shirky: Social Software and the Politics of GroupsClay Shirky: Social Software and the Politics of Groups
"Social software, software that supports group communications, includes everything from the simple CC: line in email to vast 3D game worlds like EverQuest, and it can be as undirected as a chat room, or as task-oriented as a wiki (a collaborative workspace). Because there are so many patterns of group interaction, social software is a much larger category than things like groupware or online communities -- though it includes those things, not all group communication is business-focused or communal. One of the few commonalities in this big category is that social software is unique to the internet in a way that software for broadcast or personal communications are not."
MIT Tech Review: Untapped NetworksMIT Tech Review: Untapped Networks
"People have a local view of the world. I have my friends, and everyone else is
Harvard Working Knowledge: Six Keys to Building New Markets by Unleashing Disruptive InnovationHBS Working Knowledge: Six Keys to Building New Markets by Unleashing Disruptive Innovation
The problem is, managers all too frequently use a one-size-fits-all theory. But the ground beneath them inevitably shifts. Strategies that worked so wonderfully in the past no longer suffice. Drawing on the work of a number of thoughtful researchers as well as our own work, we are exploring a set of theories that can help managers respond to the ever-changing circumstances in which they find themselves. Specifically, these six lessons will help managers make the right decisions to successfully build new-growth businesses.
Cool Stuff: Flash Film Festival 2003 San FranciscoCool Stuff: Flash Film Festival 2003 San Francisco
- Some fantastic Flash stuff from these 60 finalists.
CETIS: Saba donates free SCORM testing tool to communityCETIS: Saba donates free SCORM testing tool to community
"Actually, the SCORM Detective tool is, like many learning objects, an SCO. But it's one with a difference: it can be used to test the overall SCORM conformance of a particular VLE, but also to see what a wonky or special SCO will do in such a VLE. And it still is a very good learning object in its own right: it shows you in graphic detail how the SCORM APIs work with the SCORM data model in real time in an actual VLE."
Training Magazine: Flexible Learning ObjectsTraining Magazine: Flexible Learning Objects
"A mobile device could be used to support working through a task, whether localized or in motion. For instance, mobile devices are already being used to support maintenance and trouble-shooting inside armored vehicles. The support, however, could move from just task support to provide task-based learning as well. A repairman might bring a PDA inside the access panel in a complex device and get training on the alignment procedure on this revision of the assembly."
Cooper: Design Research: Why you need itCooper: Design Research: Why you need it
"The problem is not with the market research, which is a necessary first step to rolling out a new product. Rather, the culprit is an absence of a true understanding of the people who will ultimately use the product. Just as important as market research, design research is a necessary ingredient for creating, developing, and delivering a successful product. Marketers need solid market research to guide their decisions about product positioning, revenue potential, and target markets. Likewise, designers need solid design research to guide their decisions about the product's interaction framework, feature set, and overall appropriateness for its users."
Chief Learning Officer: Toward a Smarter OrganizationChief Learning Officer: Toward a Smarter Organization
"A comprehensive approach to learning with an emphasis on productivity should include specific elements to address all professional development aspects for a workforce. We refer to the model as a productivity pyramid, which includes e-communication, e-training and e-assessment. Collectively, these three components nurture a system that allows organizational competence and workforce output to be measured and enhanced."
Chief Learning Officer: Learning in the Large Enterprise: Centralized vs. DecentralizedChief Learning Officer: Learning in the Large Enterprise: Centralized vs. Decentralized
"Organizations looking toward implementing or revitalizing an effective learning management and human capital development operation will do well to take a hard look at this phenomenon. Vacillation between centralization and decentralization is both non-productive and unnecessary. Once an organization
IT&Society: Web Navigation IssueIT&Society: Web Navigation Issue
"The amazing wealth of information and profusion of services available on the Internet are only useful when people can access them successfully. Unsophisticated and erratic search strategies make it hard to find desired services, and poor site designs confuse users. Therefore expanded research on diverse aspects of Web navigation is welcome: innovative approaches to designing Web sites for improved navigation, streamlined browser design to facilitate Web navigation, better training methods, and enhanced customer support. Information architects, Internet service providers, browser designers, Web designers, Webmasters and Web programming tool developers all have a role to play in making the Web easier to use."
Macromedia: BreezeMacromedia: Breeze
"Macromedia Breeze solutions enable organizations to quickly provide customers, partners, and employees with consistent, just-in-time education and training. With Macromedia Breeze solutions, you can now educate, train, and inform in minutes, not months."
Business 2.0: Nag-O-MaticBusiness 2.0: Nag-O-Matic
"Captology is the science of using technology to modify behavior... But the most interesting application of captology techniques I've seen comes from Nubella, a health and nutrition startup. Nubella's product works with grocery store bar-code scanners. When a customer scans his supermarket club card, Nubella compares purchase data with a database of recommended daily nutritional intake. The system then mails out coupons to encourage customers to fill the gaps in their diet. If I'm not getting enough selenium, for example, I might receive a coupon to save half a buck on a can of Brazil nuts."
Metamodel: What are the differences between a vocabulary, a taxonomy, a thesaurus, an ontology, andMetamodel: What are the differences between a vocabulary, a taxonomy, a thesaurus, an ontology, and a meta-model?
"This excellent overview was contributed by Woody Pidcock of the Boeing company. Many organizations and companies are struggling with these terms and the ideas behind them; this set of definitions will help to clarify."
Marketing Profs: How To Run Customer Focus Groups SuccessfullyMarketing Profs: How To Run Customer Focus Groups Successfully
A focus group is a face-to-face meeting with a sampling of your users aimed at helping you learn more about who they are and what they need from you. Just as importantly, it gives them an opportunity to find out more about you... Focus groups can work wonders towards helping you create realistic, customer-centered plans and strategies. They are also a powerful tool for building stronger, more profitable relationships with your best customers.
Workforce: At Google, the Proof Is in the PeopleWorkforce: At Google, the Proof Is in the People
Gallery of Data Visualization: The Best and Worst of Statistical GraphicsGallery of Data Visualization: The Best and Worst of Statistical Graphics
- Like good writing, good graphical displays of data communicate ideas with clarity, precision, and efficiency.
- Like poor writing, bad graphical displays distort or obscure the data, make it harder to understand or compare, or otherwise thwart the communicative effect which the graph should convey.
elearningpost: 10 Damaging e-learning Mythselearningpost: 10 Damaging E-learning Myths
"The current economic climate isn
Fortune: Looking for Intelligence in Ice CreamFortune: Looking for Intelligence in Ice Cream
"Ben & Jerry's may cultivate a down-home image, but as a unit of $47-billion-a-year Unilever, it depends just as heavily on the stats for its success. And to get those figures, it relies on so-called business intelligence, or BI, software: a plain-vanilla name for programs that crunch huge quantities of data in search of trends, problems, or new business opportunities."
Joel on Software: Building Communities with SoftwareJoel on Software: Building Communities with Software
"In software, as in architecture, design decisions are just as important to the type of community that develops or fails to develop. When you make something easy, people do it more often. When you make something hard, people do it less often. In this way you can gently encourage people to behave in certain ways which determine the character and quality of the community. Will it feel friendly? Is there thick conversation, a European salon full of intellectuals with interesting ideas? Or is the place deserted, with a few dirty advertising leaflets lying around on the floor that nobody has bothered to pick up?"
Useit: Persuasive Design: New Captology BookUseit: Persuasive Design: New Captology Book
"Persuasion in itself is obviously not new. From Cicero's oratory to modern TV commercials, communicators have tried to persuade audiences. What's different is that websites and other computerized designs are going beyond one-way rhetoric and becoming interactive. For most people, doing something is much more engaging and thus potentially more compelling and persuasive than passively receiving messages."
Technology Source: A Model for Effectively Supporting e-LearningTechnology Source: A Model for Effectively Supporting e-Learning
"In this article, we discuss three interrelated segments necessary for connecting educational programs and content to the support services essential for student (and faculty) success, both on campus and off: technological support, superior student services, and faculty support. Rather than highlighting any particular institutions, this article challenges the reader to consider the processes and organizational structures needed to provide student support that molds to the particular institutional culture."
BBC: School bus offers web on the goBBC: School bus offers web on the go
"We use it to travel around the Isle of Man, bringing the big computer room experience to little primary schools"