KM World: The Net as rhetoric
KM World: The Net as rhetoric"The emergence of new rhetorical forms shouldn't surprise us, for new forms always emerge when technology enables new types of connections. Telegraphs created their own rhetorical form
knowledge management Add tag Permalink | Friday, March 21, 2003
Tactix: Somewhere a place to learn
Tactix: Somewhere a place to learn"For many learners, neither the desktop nor the home is a suitable base for e-learning. Perhaps you don
Add tag Permalink | Thursday, March 20, 2003
CRM Assist: Adding Excitement To E-learning
CRM Assist: Adding Excitement To E-learning"Fun and employee training aren't usually words that companies use in the same sentence. In fact, much of e-learning is e-boring, but several computer training companies are aiming to lighten up the learning process with games and simulations that are anything but dull..."
Add tag Permalink | Thursday, March 20, 2003
Workforce: Making E-Learning More Than “Pixie Dust”
Workforce: Making E-Learning More Than "Pixie Dust""E-learning can be a flexible and cost-effective alternative to classroom training, but it can also be a colossal waste of time and money if not implemented correctly. The reasons why some e-learning projects go down in flames while others flourish are varied. There are those who attribute the problems to lack of employee motivation. Others point to poor course marketing, or training time restrictions, or the human fear of unfamiliar learning environments... Three organizations show how to do it right."
Add tag Permalink | Wednesday, March 19, 2003
HBS Working Knowledge: Carly Fiorina: Heed Your Internal Compass
HBS Working Knowledge: Carly Fiorina: Heed Your Internal CompassIn their careers, she told the students, they will need to forge ahead using business fundamentals, not relying on stock price or headlines to guide them. Every manager also needs a strong "internal compass," she said. This compass can be calibrated in three ways:
- Constant interaction with colleagues at all levels of the organization.
- Talking with customers... And don
Add tag Permalink | Wednesday, March 19, 2003
CMSWatch: A Metadata Primer
CMSWatch: A Metadata Primer"Unified content requires two types of metadata: categorization and element. Users tend to find information based on categorization metadata, whereas authors tend to retrieve information based on element metadata..."
metadata Add tag Permalink | Wednesday, March 19, 2003
elasticspace:Reading List
elasticspace:Reading List"The following books cover many disciplines, from Interaction and Visual Design to Filmmaking to Architecture, but all relate loosely to the various processes, ideologies, visions and practicalities of Experience Design."
Add tag Permalink | Wednesday, March 19, 2003
theOtherMedia: Why you need your very own taxonomy
theOtherMedia: Why you need your very own taxonomy"Making a taxonomy is an act of communication. They basically capture an essence of the knowledge that resides in your organization. A conceptual short-hand overview that describes what's important and how things you are interested in relate to each other. Creating a taxonomy, like anything that worthwhile can be hard work, time-consuming and require considerable domain expertise and creativity."
taxonomy Add tag Permalink | Tuesday, March 18, 2003
LearnScope: What do we know about knowledge?
LearnScope: What do we know about knowledge?"No bit of knowledge, then, stands alone and in isolation from the rest. The accumulation of knowledge is fundamentally different from the accumulation of grains of sand, where each item could be acquired and stored as though it were a unique and distinct entity. In any form of knowledge, there is a process not only of acquiring some new experience, but also of assessing it and placing it in its proper location in the larger system. Knowledge exists in what Quine would call a
Add tag Permalink | Tuesday, March 18, 2003
Useit: Do Productivity Increases Generate Economic Gains?
Useit: Do Productivity Increases Generate Economic Gains?"Usability improvements can save time-on-task, but critics argue that this is not the same as saving money. Others worry that productivity gains cause unemployment. Neither is correct: usable design saves money and saves jobs."
Add tag Permalink | Tuesday, March 18, 2003
InfoWorld: Technical trends bode well for KM
InfoWorld: Technical trends bode well for KM"The challenge was and is to make more of the routine communication flowing through the enterprise available
Add tag Permalink | Monday, March 17, 2003
Discover: Who Loves Ya, Baby?
Discover: Who Loves Ya, Baby?"For most of the past 50 years, computers have been on the side of the granfalloons, good at maintaining bureaucratic structures and blind to more nuanced social interactions. But a new kind of software called social-network mapping promises to change all that. Instead of polishing up the org chart, the new social maps are designed to locate karasses wherever they emerge."
Related Information:
- Roland Piquepaille: New Social-Network Mapping Tools Are Emerging
- Roland Piquepaille: More Social-Network Mapping Tools
Add tag Permalink | Monday, March 17, 2003
terremoto: Kansei Engineering: incorporating affection and emotion into the design process
terremoto: Kansei Engineering: incorporating affection and emotion into the design process"Kansei is a japanese term where the syllable kan means sensitivity and sei means sensibility. It is used to express the quality of an object for producing pleasure through its use... Kansei Engineering is especially interesting for us, who work in designing interactive products. There is an increasing claim for taking into account subjective issues (emotion, affect, perceptions, sensations...) in user experience, trascending the pure visual design."
Add tag Permalink | Monday, March 17, 2003
Digital Web Magazine: Three approaches to Intranet Strategy
Digital Web Magazine: Three approaches to Intranet StrategyThere are a number of different methods to how an Intranet can be used to benefit a company. However, the three most popular and most valuable are:
* Knowledge Management
* Collaboration and Communication
* Task Completion
For companies just starting out creating an Intranet, or for companies that have an Intranet but are not quite sure what to do with it, one or more of these approaches may be appropriate.
Add tag Permalink | Friday, March 14, 2003
The Chronicle: Ball State U. Tests Interactive System for Answering Students’ Health Questions Onlin
The Chronicle: Ball State U. Tests Interactive System for Answering Students' Health Questions Online"The clinic is testing a system that will allow nurses and patients to interact not only by telephone, but also through their desktop computers. Using the system, a student who calls the health center for advice will be able to go to his or her computer and see the on-duty nurse. The nurse will not be able to see the student but will be able to present pictures, video, or documents in the student's Web browser to help discuss and diagnose the student's condition."
Add tag Permalink | Friday, March 14, 2003
BBC: Fossil Fun
BBC: Fossil FunCool Infographic: "Imagine how hard it is to reconstruct animals from fossil bones where many of the pieces are broken up or lost. This is what it is like for real scientists where a 50% complete fossil is exceptional"
Add tag Permalink | Thursday, March 13, 2003
World of Ends: What the Internet Is and How to Stop Mistaking It for Something Else
World of Ends: What the Internet Is and How to Stop Mistaking It for Something Else"All we need to do is pay attention to what the Internet really is. It's not hard. The Net isn't rocket science. It isn't even 6th grade science fair, when you get right down to it. We can end the tragedy of Repetitive Mistake Syndrome in our lifetimes
Add tag Permalink | Thursday, March 13, 2003
HBS Working Knowledge: Education, Technology, and Business: What
HBS Working Knowledge: Education, Technology, and Business: WhatAdd tag Permalink | Thursday, March 13, 2003
SXSW: 2003 SXSW Web Awards Winners
SXSW: 2003 SXSW Web Awards WinnersAdd tag Permalink | Wednesday, March 12, 2003
Harvard Medical School: Evolving a Mob: Wireless Communities of Practice
Harvard Medical School: Evolving a Mob: Wireless Communities of Practice"Based on experiences with Hiptop Nation, it appears that by having ubiquitous mobile data communication devices and a successful communal blog, it is possible to create an ideal environment within which a smart mob can grow into a goal-oriented mobile community of practice. Communal blogs play a critical role in the creation of three essential elements of community: the establishment of social capital, the creation of weak ties that foster creativity, and the formation of a sense of "place" within which everything can happen. The final crucial ingredient is a complex goal."
[Note: PDF, 170Kb]
community, school Add tag Permalink | Wednesday, March 12, 2003
Business 2.0: Sharing the Wealth of Knowledge
Business 2.0: Sharing the Wealth of Knowledge"There are dozens of companies designing tools that extract knowledge from individual employees and make it available to the rest of the corporation. A few weeks ago, at Demo 2003, I saw three of these companies, each of which takes a fundamentally different approach to the problem."
Add tag Permalink | Wednesday, March 12, 2003
IT Training: Make it relevant, interesting… and funny
IT Training: Make it relevant, interesting... and funnyElliott Masie: "One of our challenges is how to keep our e-learning human and natural, and not block the funny aspects of life. This is new stuff
Add tag Permalink | Tuesday, March 11, 2003
Clay Shirky: Social Software and the Politics of Groups
Clay Shirky: Social Software and the Politics of Groups"Social software, software that supports group communications, includes everything from the simple CC: line in email to vast 3D game worlds like EverQuest, and it can be as undirected as a chat room, or as task-oriented as a wiki (a collaborative workspace). Because there are so many patterns of group interaction, social software is a much larger category than things like groupware or online communities -- though it includes those things, not all group communication is business-focused or communal. One of the few commonalities in this big category is that social software is unique to the internet in a way that software for broadcast or personal communications are not."
Add tag Permalink | Tuesday, March 11, 2003
MIT Tech Review: Untapped Networks
MIT Tech Review: Untapped Networks"People have a local view of the world. I have my friends, and everyone else is
Add tag Permalink | Tuesday, March 11, 2003
Harvard Working Knowledge: Six Keys to Building New Markets by Unleashing Disruptive Innovation
HBS Working Knowledge: Six Keys to Building New Markets by Unleashing Disruptive InnovationThe problem is, managers all too frequently use a one-size-fits-all theory. But the ground beneath them inevitably shifts. Strategies that worked so wonderfully in the past no longer suffice. Drawing on the work of a number of thoughtful researchers as well as our own work, we are exploring a set of theories that can help managers respond to the ever-changing circumstances in which they find themselves. Specifically, these six lessons will help managers make the right decisions to successfully build new-growth businesses.
innovation Add tag Permalink | Tuesday, March 11, 2003