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Workforce: Measuring the ROI of e-learning

Workforce: Measuring the ROI of e-learning
Unfortunately, the cost savings that reflect that value—increased productivity, a shorter learning curve, improved retention, and greater satisfaction—are difficult to measure. Purington suggests measuring the impact of a course in a controlled environment. When you eliminate external factors that interfere with the accuracy of your measurement, such as a changing economy or management influences, you get a more reliable gauge of a course’s qualit.

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