Why Is It So Hard to Copy Toyota?
Steve Denning attempts to unpack why GM is not able to copy the Toyota Production System (TPS). A nice introduction to the Toyota Way of work and the important elements in it. At the heart of the matter, Denning says, is that GM and the likes tend to focus more on the 'process' and 'continuous improvement' angle of the TPS and not on the 'people' and 'teams' angle.
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