Why e-learning is so difficult to eat
Nice post by Patrick Lambe on the difficulties in implementing an e-learning project. He focuses on the different perspectives of the two major stakeholders in such implementations: HR teams and the IT dept. "To do enterprise e-learning really well, beyond the technical competencies present already in HR and IT, you have to be able to marry deep understanding of the operational needs at the front line, strategic direction, consulting and change management skills, quality and performance metrics, information architecture and usability design, workflow analysis and process redesign, culture influencing, and superb communication and negotiation skills."Permalink | Wednesday, September 08, 2004
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