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What’s the Problem?

This A List Apart article is about Use Cases and how they can be used to clarify project goals or requirements. I'm a big fan of use cases and constantly use them to communicate and guide my intranet designs. Software engineers regularly employ use cases to draw high-level conclusions but I find their implementation is a little too complex (activity diagrams, forward engineering and all). I draw out use cases to answer a few simple high-level questions: Who are the users and what will they accomplish. This article is about these very questions.

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