What I learned redesigning del.icio.us
Nice case study on the design of the del.icio.us website by Creative Good.
"The best way to discover the truth about the customer experience is to observe customers; it's good to offer a benefit, but just as important to make it easy to attain; and, especially for del.icio.us, even a techie tool can improve by going through this process."
Permalink | Saturday, July 15, 2006
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