What did you use the intranet for today?
The review and study phase of an intranet design project is the most grueling. We meet many staff from different departments and locations. One activity we find useful in this phase is to ask every staff we meet: What did you use the intranet for today? After a week or so we can get a good understanding of how the intranet is being used. Really!
Permalink | Thursday, October 23, 2008
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