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Wells Fargo ATM design case study

An in-depth article that describes how Pentagram redesigned the interface of Wells Fargo's ATMs.

"The design team learned that the single-most used feature of an ATM is the cash withdrawal. The objective for the new UI was to continue to offer quick and easy cash withdrawals, while making the other services more visible and accessible. Some of these services, such as purchasing stamps and printing account statements, can be convenient for customers and they save a trip to the post office or branch office. For Wells Fargo, it is an additional source of revenue."

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