Weekly User Testing: TiVo Did It, You Can, Too
This article from Jakob Nielsen is a good case study on doing regular user testing. I think this is an capability web and intranet teams need to develop.
"TiVo ran 12 user tests in 12 weeks while designing its new website. As TiVo's experience shows, frequent and regular testing keeps the design usability focused."
Permalink | Monday, July 28, 2008
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