User Interface 7 West: 5 Things To Know About Users
User Interface 7 West: 5 Things To Know About Users"The user's intentions, context, knowledge, skills, and experience are the essential things that every designer needs to know. Without this, the team is going to design something that seems useful, but they'll never know if it actually helps the user... Unfortunately, these five things are beyond what normal market research can tell us. Market research can tell us age groups, income levels, geographic regions, even purchase behavior. But it can't tell us the key things we need to know."
Permalink | Thursday, February 13, 2003
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