Useit: Employee Directory Search: Resolving Conflicting Usability Guidelines
Useit: Employee Directory Search: Resolving Conflicting Usability Guidelines"Searching an employee directory is not truly a "search" in the human way of thinking. As users see it, search is when you type in a word and find documents that contain that word. In using the employee directory box, you type in a name, not a word. And you find a person, not a document. Because these actions are very different, there is no expectation that the two boxes should behave the same."
Permalink | Tuesday, February 25, 2003
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