Usability testing on the cheap
A friend of mine asked me about doing usability testing on the cheap. Thought I'd share some apps and websites I have bookmarked.
- Userfly - This is a new service and could become the next big thing. It captures user sessions on video and overlays it with screen interactions.
- Silverback - Mac only app that uses the video cam on the mac to record user reactions and screen interactions. I use this frequently.
- Ethnio - Online recruitment for conducting usability studies, focus groups and surveys.
- Usertesting - Low cost usability testing. Captures user sessions on video.
Unfortunately the online testing services can't be used for testing intranets. And not many intranets support Macs or browsers other than IE. So that leaves one with the Classic approach -- 1 video camera 1 PC, and 1 extra LCD monitor. Yes, there is another tool, Morae, that can be used on Windows, but it's pricey.
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