Transform Magazine: Find The ExpertsTransform Magazine: Find The Experts
Expertise management systems create and share expert profiles, and users can submit specific questions and get them answered by the pros.
To put questioners in touch with experts, expertise management systems typically provide different search capabilities, from topical "tree" searches to free-form and natural-language question boxes. Automatic routing features direct queries to likely experts. Many systems have the capability to interface with other user-facing systems such as e-mail, portals and CRM systems.
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