There is no such thing as knowledge worker
Gerry McGovern on knowledge workers:
There is no such thing as a knowledge worker in the sense that we have agricultural or factory workers. All knowledge work is first and foremost a management task. Of course, strictly speaking, management is a type of work. However, in knowledge work, everyone is a manager to one degree or another.
Knowledge management is less about managing people and more about giving them the right goals, the right motivation, and the right tools, and clearly articulating how success or failure will be measured.
Permalink | Monday, June 27, 2005
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