The Lean Intranet: from Intranet Zero to Intranet 2.0 and beyond
Patrick Walsh has written a beautiful article explaining the the dire conditions of many intranets (Intranet Zero) and the misconceptions that drive it.
"In my opinion, the current paradigm for intranets has never worked. I call the current state ‘Intranet Zero' because popular approaches offer virtually zero benefit to intranet users and their organizations, while giving zero chance of breaking out of the spiral of uselessness, poor user perception and even poorer usability."
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