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The Chronicle: Debating the Demise

The Chronicle: Debating the Demise of NYUonline
Another source, who was a recent administrator at NYUonline, said the company did not adequately survey the market before trying to produce courses. Instead, NYUonline created online courses without determining whether they were what companies wanted for their employees. As a result, NYUonline had trouble finding customers. This problem partially came from a failure to communicate within the company, he said, especially between the sales force and the production team.

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