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Tags // Research

Research Is a Method, Not a Methodology

Dan Saffer on what its much better to treat research activities as a tool in the design arsenal rather than a methodology that must be strictly adhered to. This sentiment is growing among designers and is something that needs to be communicated to clients as well.

Web design: 15 important research findings you should know

Really important list of things every web designer should know. [via Max Design]

Research interviewing

A few days ago, I arrived early for my presentation on Web Standards at a local polytechnic. Instead of waiting outside in the sweltering heat I went inside a new campus bookstore -- thought I pick up a math book and see what's being taught these days. Instead I chanced upon a fantastic book on research interviewing.

Research Interviewing - the range of techniques by Bill Gillham is one of those books that gives both the sense of substance and of closure -- you feel confident after reading them. It covers the entire process from interviewing techniques all the way through to coding and analyzing findings. And all explained in a brief, fluent and fun style.

Dutch academics declare research free-for-all

This is wonderful news:

"Scientists from all major Dutch universities officially launched a website on Tuesday where all their research material can be accessed for free. Interested parties can get hold of a total of 47,000 digital documents from 16 institutions the Digital Academic Repositories."

[via OLDaily]

Improving Learning Through Understanding of Brain Science Research

I started reading Steven Johnson's Mind Wide Open. It's a wonderful book on the 'neuroscience of everyday life'. Johnson main objective in writing this book is to help us discover our inner-self by using neurofeedback gadgets like the one used to measure attention and focus. While reading these chapters I wondered about the value of neurofeedback in teaching and learning. And as the serendipity of the blogosphere would have it, George Siemens links to this paper which which talks about improving learning using brain science principles. Wonderful. Just perfect.

Acting on User Research

Jakob Nielsen on the need to act on user research studies: "User research won't generate an additional penny of profit unless you understand it and act upon it."

Journal of Information Research

The Journal of Information research has just published an issue on information seeking behaviors in various contexts. Some papers look very interesting (e.g. Choosing people: the role of social capital in information seeking behavior).

User Research Abroad: Handle Logistics in Four Easy Steps

Nice list to points to take note of when conducting non-directed interviews by telephone with audience around the globe.

Design Research

Interesting design research publications from SonicRim.

No Doubt Research: What is all this about ‘Zen and the Art of Tacit Knowledge’?

This paper provides one of the best introductions to knowledge management I've read. It covers tacit, explicit, CoPs, blogs and culture. Check out their other articles too.

PDMA: How “applied ethnography” can improve your NPD research process

PDMA: How "applied ethnography" can improve your NPD research process

"Applied ethnography is gaining widespread acceptance as a research technique. But many companies are still puzzled by it, or do not know how to use it effectively - especially in the new product development process. This article will explain the fundamentals of this technique, and give some examples of how it has been used effectively in the NPD [New Product Development] process by companies in recent years - and perhaps help you decide if applied ethnography is right for your latest project."

Usability.gov: Research-Based Web Design and Usability Guidelines

Usability.gov: Research-Based Web Design and Usability Guidelines

"The primary audiences for the Guidelines are website designers, managers, and others involved in the creation or maintenance of websites. A secondary audience is researchers who investigate Web design issues. This resource will help them determine what research has been conducted and where none exists." A entire book in PDF format (128 pages).

Learning Lab Denmark: Open-ended manifesto on research and learning

Learning Lab Denmark: Open-ended manifesto on research and learning

"Nice compilation of observations that covers Learning, Knowledge Society, Consortia, Organization and Research. For example, here

Cooper: Design Research: Why you need it

Cooper: Design Research: Why you need it
"The problem is not with the market research, which is a necessary first step to rolling out a new product. Rather, the culprit is an absence of a true understanding of the people who will ultimately use the product. Just as important as market research, design research is a necessary ingredient for creating, developing, and delivering a successful product. Marketers need solid market research to guide their decisions about product positioning, revenue potential, and target markets. Likewise, designers need solid design research to guide their decisions about the product's interaction framework, feature set, and overall appropriateness for its users."

Cooper: Getting from Research to Personas:

Cooper: Getting from Research to Personas
The usefulness of personas in defining and designing interactive products has become more widely accepted in the last few years, but a lack of published information has, unfortunately, left room for a lot of misconceptions about how personas are created, and about what information actually comprises a persona... in this article, I hope to highlight a few essential points.

Information Research: The nonsense of ‘knowledge management’

Information Research: The nonsense of 'knowledge management'
"Examines critically the origins and basis of 'knowledge management', its components and its development as a field of consultancy practice... the conclusion is reached that 'knowledge management' is an umbrella term for a variety of organizational activities, none of which are concerned with the management of knowledge."

Business Courier: ‘Special librarians’ handle research

Business Courier: 'Special librarians' handle research
When you seek legal expertise, you find a lawyer, when you seek tax advice, you find an accountant, and when you seek valuable information

Information Research: The duality of knowledge

Information Research: The duality of knowledge
Recently there has been recognition that some knowledge cannot be quantified and cannot be captured, codified or stored.

User Interface 7 East: Getting from Research to Personas: Harnessing the Power of Data

User Interface 7 East: Getting from Research to Personas: Harnessing the Power of Data
Kim Goodwin writes about the need to focus persona creation around behavioral variables rather than demographic variables. She gives some guidelines: 1) Gather ethnographic user data, 2) Add contextual details, and 3) Use narrative to bring out the persona's attitudes, needs, and problems.

Peterme: Interview with social network researcher Valdis Krebs

Peterme: Interview with social network researcher Valdis Krebs
Once you draw one of these maps, you can measure that map... You can measure the picture. It allows you to find whose the key player. Who's in a position of power. Who's in a position to bridge one community or one group together. Who has the most connections. Who has too many? Where are there gaps? In a corporation, you might look at a map and ask yourself, "Why aren't there connections between marketing and sales?" In an urban community, it might be, "Why aren't there connections between this street and that in the neighborhood?"

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