Tags // Research
Research Ethics Guidebook
“The Research Ethics Guidebook is designed as a resource for social science researchers - those early in their careers, as well as more experienced colleagues. It aims to help you find your way through the variety of regulatory processes and procedures that can apply to social science research - signposting you to more detailed information along the way, and acting as a prompt for reflection and questioning at all stages of the research process.”
research, ethnography Add tag Permalink | Thursday, June 03, 2010
IDSA design research
The design research section of the IDSA now has a website. Also, the current issue of IDSA’s publication Innovation is jam packed with design research related articles. Cool!
innovation, research Add tag Permalink | Sunday, April 04, 2010
The Ethnography of Design: A Series
New series on Ethnography by Catapult Design:
This post is the first in a weekly series called “The Ethnography of Design” about the relationship between anthropology and design and how the ethnographer’s toolkit can be applied to build more effective world-changing, problem-solving products and systems. Each post in the series will be paired with – and will explore – a video or article that highlights an innovative design solution or product that has taken into account (successfully or unsuccessfully – and why) ethnographic research methods and human-centered design thinking frameworks.
research, ethnography Add tag Permalink | Tuesday, March 09, 2010
The Myth of Usability Testing
Robert Hoekman Jr. discusses the reliability of usability tests in the latest issue of A List Apart.
“Usability teams also have wildly differing experience levels, skill sets, degrees of talent, and knowledge, and although some research and testing methods have been homogenized to the point that anyone should be able to perform them proficiently, a team’s savvy (or lack thereof) can affect the results it gets. That almost anyone can perform a heuristic evaluation doesn’t mean the outcome will always be useful or even accurate. Heuristics are not a checklist, they are guidelines a usability evaluator can use as a baseline from which to apply her expertise. They are a beginning, not an end.”
research, usability Add tag Permalink | Tuesday, October 20, 2009
The essence of qualitative research: “verstehen”
Nice post by Sam Ladner on sample size when conducting qualitative research. Ladner says “Folks, qualitative research does not worry about numbers of people; it worries about deep understanding”. I can relate with this because I’m writing a response to a proposal that has stated the problem only briefly but has spent the rest of the proposal describing how they want the research to be executed, along with the exact number of people to interview, etc. This is an example of a quantitative proposal to solve a qualitative problem.
research Add tag Permalink | Monday, October 19, 2009
A Look Behind The Curtain At YouTube’s User Experience Research
Jason Kincaid writes about how YouTube tries to constantly test out and understand how its users are using the website.
“To help gauge the Watch page’s ideal layout, YouTube invited in a number of users and gave them magnets that represented different elements from YouTube and other popular video sites. The results were not surprising, but they present an interesting challenge to YouTube: the vast majority of users chose to streamline their page as much as possible, featuring a large video player, a search box, and a strip of related videos. But the site’s heavy uploaders, who are obviously key to YouTube’s success, tended to favor a more complex site with a greater emphasis on analytics, sharing, and social interaction.
YouTube’s task is to figure out a way to appeal to both sets of users.”
governance, research, usability Add tag Permalink | Tuesday, October 06, 2009
Card Sorting: Pushing Users Beyond Terminology Matches
A very useful article by Jakob Nielsen. His main point in this article is that we need to be wary of how we present usability activities like card sorting to users. If we are not careful, we may be priming them towards an option rather than allowing them to think through the different options. Jakob Nielsen explains his theory by way of an card-sorting exercise. Go ahead and read it.
card sorting, research, usability Add tag Permalink | Tuesday, September 01, 2009
Multitasking Muddles the Mind?
A Stanford University study seems to suggest that multitasking reduces intellectual efficiency.
“Nass [the author] says the study has a disturbing implication in an age when more and more people are simultaneously working on a computer, listening to music, surfing the Web, texting, or talking on the phone: Access to more information tools is not necessarily making people more efficient in their intellectual chores.”
decision-making, social media, research Add tag Permalink | Wednesday, August 26, 2009
Designing for Interaction: Design Research
Here is a sample chapter from Dan Saffer's Designing for Interaction. In this chapter Dan offers a good commentary on Design Research -- what it is, why do it and how it can be done."Imagine a zoo where the zookeepers don't know anything about animals, and they don't bother to find out about the animals' natural habitat, dietary needs, or natural predators. The zookeepers keep the animals in metal cages, group the animals randomly together, and feed them whatever they have around. Now imagine the chaos that ensues and the unhappy (or worse: sick or dead) animals that would be the result. Not the type of place you'd want to take your kids to. Our fictional zoo is the state of a lot of the products and services today, albeit not so extreme. While most businesses do have strong interest in their customers and put considerable amount of money into their products and services, a lot of that money is poorly spent. If only a small bit of the typical time, money, and resources used to make and market a product or service were put towards design research—observing, talking to, and maybe even making artifacts with customers and users—the products and services we use would be greatly improved."[Via Infodesign]
interaction, research Add tag Permalink | Sunday, August 23, 2009
Laddering: A Research Interview Technique for Uncovering Core Values
Got this link from ColumnTwo on yet another research technique called laddering.
"Asking Why? during research interviews seems rather obvious and straightforward. I have always tried to make it a point to structure my research interview scripts to ask Why? when following up on questions I’ve asked participants. However, the Means End Chain theory and the laddering method provide a focus and a direction for the Why? questions. While the actual implementation of the laddering technique may be difficult and cumbersome, I found a general awareness of the goals for asking Why? to be helpful. My hope is that using the essential concepts of the laddering technique will help me uncover people’s root consequences and values, providing insights that I can leverage in my design projects."
research, interviewing Add tag Permalink | Wednesday, July 08, 2009
A market (design) research primer for designers
Brianna Sylver has written a nice overview of design research methods and then summarizes by showing when to use which method. The comments on this article debate the use of the term 'market research' over 'design research'. I won't fret over vocabulary. If you prefer the term 'design research', just use it in place of 'market research'. Confused already?
research Add tag Permalink | Wednesday, June 10, 2009
Blog on Design Research
Sam Ladner teaches the Research Design and Qualitative Methods course at Ryerson University. She uploads her slides on SlideShare regularly and blogs about different research topics. Check out posts like, Qualitative versus quantitative research, Design research, step by step. Nice stuff.
research Add tag Permalink | Friday, October 31, 2008
When to Use Which User Experience Research Methods
An Alertbox article by Christian Rohrer:
"Modern day user experience research methods can now answer a wide range of questions. Knowing when to use each method can be understood by mapping them in 3 key dimensions and across typical product development phases."
Nothing new here, but interesting classification:
- Attitudinal vs. Behavioral
- Qualitative vs. Quantitative
- Context of Website or Product Use
research Add tag Permalink | Tuesday, October 07, 2008
On iTunes U: Guide to writing research papers
Just received this from Apple news:
"Need to write a research paper for a summer course? Then you’ll want to pay a visit to the Florida Community College at Jacksonville and sign up for English Composition II. The 24-unit video course provides a comprehensive resource for writing academic essays. And you can also learn about technical writing, writing for business, and literary analysis, as well."
A resource for writing research papers (direct launch on iTunes).
research, writing Add tag Permalink | Saturday, July 12, 2008
Extreme User Research
Daniel Lafreniere writes about talking to surrogate users about information needs and desires. Don't forget to read the comments section. They put the article in perspective.
"Doing user research doesn’t have to be tedious and cost lots of money. In many cases, you should be able to do it in a few days, even a few hours, depending of the scope your project. The main idea behind extreme user research is that instead of going for the real users, we go for surrogate users. Those are the ones within a company who talk directly to the customers. We want to talk to the people who talk to the people."
research Add tag Permalink | Wednesday, April 16, 2008
Forrester Research: Taking Web Sites Beyond Useful And Usable
Forrester Research extends useful and usable website metrics to include desirable:
"[M]any Web sites make users struggle to complete simple goals, have little to no emotional punch, and fail to embrace the diversity of consumers' wants and needs. To make matters worse, today's Web organizations must often backburner projects that would improve their sites' desirability factor in order to fix more pressing problems. As a result, the topic of desirability largely remains a mystery in the user experience community. We've explored three tactics for creating desirable online experiences: 1) providing engaging content and functionality, 2) focusing on aesthetics, and 3) incorporating elements of game design."
research Add tag Permalink | Thursday, August 30, 2007
Using research to end visual design debates
Nick Myers from Cooper gives us a strategy to deal with those never ending debates about this shade of blue or that gradient of red, especially from project sponsors and stakeholders:
The visual design process is essentially composed of a series of decisions that establish a strategy, then define a visual system in increasing degrees of detail and clarity to optimally satisfy that strategy. Relying on subjective feedback to make these design decisions can be disastrous and will result in a design that may be acceptable to your team but has no appeal to users.
research Add tag Permalink | Thursday, August 09, 2007
Research Is a Method, Not a Methodology
Dan Saffer on what its much better to treat research activities as a tool in the design arsenal rather than a methodology that must be strictly adhered to. This sentiment is growing among designers and is something that needs to be communicated to clients as well.
research Add tag Permalink | Monday, March 12, 2007
Web design: 15 important research findings you should know
Really important list of things every web designer should know. [via Max Design]
research Add tag Permalink | Tuesday, January 16, 2007
Research interviewing
A few days ago, I arrived early for my presentation on Web Standards at a local polytechnic. Instead of waiting outside in the sweltering heat I went inside a new campus bookstore -- thought I pick up a math book and see what's being taught these days. Instead I chanced upon a fantastic book on research interviewing.
Research Interviewing - the range of techniques by Bill Gillham is one of those books that gives both the sense of substance and of closure -- you feel confident after reading them. It covers the entire process from interviewing techniques all the way through to coding and analyzing findings. And all explained in a brief, fluent and fun style.
research, interviewing Add tag Permalink | Sunday, October 08, 2006