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Knowledge lies in narrative

Gary Klein on making knowledge visible by using narrative:

"It is usually easier to teach people by developing a series of vignettes that bring that tacit knowledge to life for others. That is the point of knowledge management. It is not enough to elicit information, you have to be able to represent it so other people can use it."

MIT on narratives

Nice video discussions on the use of narratives in modern life:

Amy Gahran on narratives and decision-making

Amy Gahran has followed up with two detailed articles here and here on my previous post using e-learning as a narrative technique. Wonderful stuff. "If you want to treat e-learners as human beings, give them narrative. Save the exposition for backgrounders in your library." "Effective e-learning can

Narrative: 2003 in Pictures

Narrative: 2003 in Pictures

Very nicely done.

dKM: Networks and Narratives

dKM: Networks and Narratives

One can draw comparisons between this report from KM US 2003 and my KM Asia 2003 report. Narratives are still in their nascent stages in Asia, while they are in the implementation stage in the US. Networks are just about entering the discourse in Asia, while they are in the mindshare stage in the US. Watch out for Rob Cross's Hidden Power of Social Networks due early Jan 2004.

Resource: Interactive Narratives

Resource: Interactive Narratives

"Interactive narratives are informational and storytelling experiences designed and produced for the web. They leverage great design, visual journalism and rich-media content."

This somewhat validates one element in the classification!

Boxes and Arrows: Visible Narratives: Understanding Visual Organization

Boxes and Arrows: Visible Narratives: Understanding Visual Organization
"Given the massive number of web pages and applications, users often rely on visual cues (especially initially) to assess web interfaces. Therefore, a well thought-out visual organization can greatly enhance usability by grouping information into meaningful page elements and sequences. Such a system relies on an understanding of how people use visual relationships to distinguish objects and what those relationships reveal to viewers (through visual weight and hierarchy)."

Line56: Book Preview: The Narrative

Line56: Book Preview: The Narrative Angle
Based in Washington, DC, Stephen Denning is former director of knowledge managment at the The World Bank and author of The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations.
In the first of a series of exclusive previews, Steve shares the first chapter of his new book. Steve's purpose in sharing these draft chapters is to get your feedback, so please note his contact information below. And stay tuned for more chapters.

eNarrative: Chat with Peter Merholz

eNarrative: Chat with Peter Merholz "I'm interested in information architecture for its Big Picture opportunities around categorization and classification--how do we get people to the information that's most interest/relevant to them? I'm interested in comics and visual storytelling more for issues of receptivity and sense-making... Once people find information of interest, how can we present it to ensure maximum retention and understanding?"

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