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KM World: KM: a source of practical solutions to emerging government needs

KM World: KM: a source of practical solutions to emerging government needs
Over the last two years, I have been heavily engaged with federal and state agencies that are attempting to harness the power and practical value of KM. In many cases, the problems are monumental and will require significant resources; others are a matter of relatively simple organizational workflow and process changes. In all cases, leadership is paramount in driving the needed change. The following is a summary of the most critical problems now facing government organizations...

KM World: The 99 cent KM Solution

KM World: The 99 cent KM Solution
I am not opposed to big, expensive, all-embracing KM solutions. I'm just suspicious of them. There is a difference. And I get more suspicious of them as they promise to automate more. On the other hand, the ones that offer to put me in touch with more people bring a rosy glow of happiness to my face. Maybe it's just me. So, I don't want to discourage anyone from investigating big, expensive systems. Some of my best friends work at the companies you'll be talking to. But I do also want to encourage you to keep in mind that you can do a lot on a shoestring budget.

KM World: Starting with the basics: KM for lawyers

KM World: Starting with the basics: KM for lawyers
Lawyers can now select from a growing number of technologies that help them serve clients and enhance their own skills. Firms are developing enterprise architectures and content management systems that pave the way for knowledge management, while e-learning and high-tech courtroom training allow lawyers to boost their expertise in specialty areas of the law and in using computer technology to present their cases.

The Royal Tropical Insitute:  KM Toolbox

The Royal Tropical Insitute: KM Toolbox
This collection of knowledge management tools is not all encompassing and currently contains six items. The first acts as an introduction to knowledge tools. The second comprises an approach developed by Tearfund to capture their development knowledge and experience. Next, an After Action Review approach, developed by the US Army but used effectively in civilian organizations, is analysed. The APQC approach to implementing a knowledge management strategy is next described. A paper on conceptual mapping, as an introdcution to knowledge mapping, is also listed...

HBS Working Knowledge: Knowledge Management Just-in-Time

HBS Working Knowledge: Knowledge Management Just-in-Time
Doctors need to stay current on 10,000 diseases, 3,000 medications, 1,100 lab tests and 400,000 articles added to the biomedical literature each year. Sounds like a job for the field of knowledge management. This excerpt outlines how Partners HealthCare in Boston attempts to keep doctors up to date by "embedding" knowledge in technology doctors use everyday.

Context Magazine: The Seven Myths of Knowledge Management

Context Magazine: The Seven Myths of Knowledge Management
Yet, even as they spend all this money, many executives have the sense that they

Step Two: Benefits of a KM framework

Step Two: Benefits of a KM framework
Large organisations don't just need a KM project, they need a framework of their own. This framework builds an approach to knowledge management that is specifically tailored to the organisation's environment, processes and goals.
Once such a framework has been developed, individual business units can then initiate KM projects, confident that they will integrate into a consistent global approach.

KM Magazine: Wired for Collaboration

KM Magazine: Wired for Collaboration
Executives across the board complained of shelling out millions of dollars, only to have software sitting idle on workers' desktops. Some companies, such as General Electric, have resorted to draconian measures, instructing employees to adopt certain e-business technology or else lose their jobs...At Ogilvy & Mather, adoption of KM tools required an internal ad campaign aimed at the agency's creative knowledge workers.

KM World: Imparting knowledge through storytelling, Part 2

KM World: Imparting knowledge through storytelling, Part 2
So I would argue that stories can be deconstructed, captured, indexed, analyzed and retrieved and that the sum total of all that activity, if done well, would be to enhance, not kill, the magic and power of storytelling in the corporate world. The only real danger would be from an attempt to substitute the indexed, deconstructed story for the living, breathing, evolving story.
- Read Part I

KM Magazine: Book review: The Wealth of Knowledge

KM Magazine: Book review: The Wealth of Knowledge
The key message put forward by this book is that managers, KM practitioners and consultants must make the shift from seeing knowledge management as an IT initiative to regarding it as a business imperative. Stewart documents this shift in a readable mixture of data, history and insight

CIO: KM the Right Way

CIO: KM the Right Way
Usually people begin a KM project by focusing on the technology needs. But the key is people and process... Every organization and company has its own definition of knowledge and how it should be gathered, categorized and made available to employees. What works for one company won't work for another because organizational knowledge is so subjective.

Korea Herald: Knowledge management sweeping Korea’s corporate landscape

Korea Herald: KM sweeping Korea's corporate landscape
There are also cultural reasons. Korean people, though not all, tend to prefer intuition and unwritten know-how to detailed manuals and boring instructions. And working for info-tech ventures does not necessarily mean that all the employees are familiar with the nuts and bolts of knowledge management.
Such problems have long been identified and top managers have vigorously set up incentives aimed at persuading employees to post their knowledge in the database. Special bonuses, prizes and other motivating items have been offered to those who are willing to share what they know with co-workers.

Darwin: I was a KM Cheerleader

Darwin: I was a KM Cheerleader
Collaboration was the objective of MyKGN, and interestingly, it was also integral to successful completion of the project. By taking the personal approach from the beginning and carrying it through to the end, we were able to build a great application and get employees on board.

Inforworld: Knowledge management offers hope for homeland security

Inforworld: Knowledge management offers hope for homeland security
With these signals that the government has recognized the critical importance of information sharing, vendors of technology designed to help enterprises share and manage knowledge are eyeing a chance to lay the technological groundwork for the Department of Homeland Security and other emerging anti-terrorism efforts.

CIO: Knowledge Management Takes Community

CIO: Knowledge Management Takes Community Spirit
There's more than simply creating a supporting technology infrastructure for communities. It's seeing the potential in these communities, then engaging yourself, their members, and the line leadership in the strategy conversation, that allows you to have a knowledge strategy. And building a knowledge strategy is really what we are talking about.

KM World: KM: a practical

KM World: KM: a practical catalyst for innovation
Organizations need to understand that technological innovations come into the world in primitive conditions and with properties and characteristics whose usefulness cannot immediately be appreciated. Through a well-structured knowledge management system and proper tools, innovation will become pervasive in an enterprise.

KM World: Imparting knowledge through

KM World: Imparting knowledge through storytelling, Part 1
One of the most important characteristic is that stories exist in the realm of knowledge, not information. First, stories convey not information, but meaning and knowledge. The information they contain is seamlessly incorporated into the story through the use of context. And since stories create clusters or chunks of information, they are easier to pay attention to and to remember. It may be harder to codify knowledge than information, but it is easier for humans to remember knowledge rather than strings of unrelated bits of information.

Insurance Technology: The Knowledge Management

Insurance Technology: The Knowledge Management Payback
"Knowledge management has to be installed to improve business and it has to be used by everyone. You can't take knowledge management and deploy it across the entire organization and say it will automatically improve revenues by six percent. Start with a specific business problem, solve it, show the ROI and then expand the initiative."

ACM: Knowledge Management for Life:

ACM: Knowledge Management for Life: Make the World a Better Place
Knowledge Management (KM) is becoming a popular tool for improving productivity throughout the corporate world. KM includes capturing, organizing and disseminating valuable knowledge within an organization. KM attempts to promote learning and innovation organization-wide.
This is a proposal to apply the principles of KM toward the goal of making the world a better place.
- via Camworld

KM Mag: Book Review: Cultivating

KM Mag: Book Review: Cultivating Communities of Practice
Cultivating Communities of Practice is one of the most important books to be published in the KM field in the last few years. It is both catching and defining a trend... Cultivating Communities of Practice moves on from theory to practice and attempts to argue that communities of practice - when managed correctly - can be the key driver of organisational success.

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