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Emirates: Keep Discovering

Inspirational Quote
The new Emirates commericals have a very inspirational punchline:

"When was the last time you did something for the first time?"

To commercials can be found here, under Keep Discovering, but you will have to maze through an annoying Flash interface first.

User Interface 7West: The Art of Being Human

User Interface 7West: The Art of Being Human
For many Web sites, whether for businesses or organizations, we simply plug in and play the bare technology - the super-duper means of information delivery. All the site visitor sees and feels is the design, the interface, the links and the clicks. The experience is about as warm and human as banking with an ATM machine... And then we sit in our expensive offics and wonder why it is that we get such terrible conversion rates on our sites, why so few people continue to open our emails or read our newsletters.

MIT: Sociable Media Group

MIT: Sociable Media Group
"Discussions, in the forms of newsgroups, chat-rooms, mailing lists, etc. form the basis of social life on-line. Yet current interfaces are often poorly designed for their social function, making it difficult, for instance, to keep track of the participants in a discussion. We are creating designs that allow community history to accrue, that visualize non-textual conversational components and that explore new ways of representing the participants in a virtual discussion."

User Interface Engineering: Making Tips Work

User Interface Engineering: Making Tips Work
When users run into a problem, they seem to make a subconscious decision as to whether the additional information they will gain is worth the "cost" of finding it. The cost the user pays is in terms of concentration... If users perceive the cost of finding information to be small, they are more likely to pursue the information. Feedback from users suggests that a term such as "tips" implies a smaller cost

Dilbert Does Interface Design

Dilbert does interface design
So true!
Part I
Part II

New Scientist: Designed for life

New Scientist: Designed for life
Interview with Donald Norman:
"The Internet has been successful, but it could have been designed better. What's successful is the interface - the graphical user interface really made a big difference. But we know it doesn't work on the cellphone. I believe that having information available on a cellphone will turn out to be more important than on the computer, but it will have to have a different format. And the situation in which you use it will also be different."

User Interface 7 East: Getting from Research to Personas: Harnessing the Power of Data

User Interface 7 East: Getting from Research to Personas: Harnessing the Power of Data
Kim Goodwin writes about the need to focus persona creation around behavioral variables rather than demographic variables. She gives some guidelines: 1) Gather ethnographic user data, 2) Add contextual details, and 3) Use narrative to bring out the persona's attitudes, needs, and problems.

Useit: Ten Best Intranets of 2002

Useit: Ten Best Intranets of 2002
This year's winning intranet designs emphasized integrated support of international offices, long development times (two years on average), one-stop start-up screens and single sign-in, and usability testing of interfaces for content contributors.

Transform Magazine: Find The Experts

Transform Magazine: Find The Experts
Expertise management systems create and share expert profiles, and users can submit specific questions and get them answered by the pros.
To put questioners in touch with experts, expertise management systems typically provide different search capabilities, from topical "tree" searches to free-form and natural-language question boxes. Automatic routing features direct queries to likely experts. Many systems have the capability to interface with other user-facing systems such as e-mail, portals and CRM systems.

Learning Circuits: Taking an E-Learning Project Across Borders

Learning Circuits: Taking an E-Learning Project Across Borders
New York University's School of Continuing and Professional Studies asked Eriksen Translations to localize its Virtual College user interface and 14 online certificate program courses from English into a universal Spanish for learners in Spain and Latin America...and this is their story.

User Interface 7 East: Cooper’s Approach to Personas: An Interview with Kim Goodwin

User Interface 7 East: Cooper's Approach to Personas: An Interview with Kim Goodwin
We use personas because they are powerful design, measurement, and communication tools. We use them in design to help us avoid the elastic user problem--where "the user" is a total novice one minute and a technophile the next--as well as self-referential design, because designers are seldom representative of a product's target audience. Personas also help cut through assumptions that certain tasks are necessary; if a task doesn't directly help accomplish a goal, we can try to eliminate it...

Extreme Tech: MS LearningXP: .Net Meets E-Learning

Extreme Tech: MS LearningXP: .Net Meets E-Learning
Microsoft Research (MSR) is assembling a host of interfaces, virtual workspaces, simulation tools and gaming environments designed to transform distance learning. Microsoft is developing many of these elements in a way so as to expose them to users as Web services.

Microsoft: Fundamentals of Designing User Interaction

Microsoft: Fundamentals of Designing User Interaction
Official Guidelines for User Interface Developers and Designers.

Useit: Making the Physical Environment Interactive

Useit.com: Making the Physical Environment Interactive
Tiny motors and sensors will make physical objects interactive and create a renaissance for gestural user interfaces. As interface design moves from the screen to the material world, the need for simple, easy to use designs will only increase.

User Interface 7 East: Design for Community: An Interview with Derek M. Powazek

User Interface 7 East: Design for Community: An Interview with Derek M. Powazek
The biggest misconception is that community can be built at all. It can

TaskZ: Usability Testing: You Get What You Pay For

TaskZ: Usability Testing: You Get What You Pay For
I have been conducting usability tests of software user interfaces for over 20 years, using a methodology based on what I learned in a graduate program in experimental cognitive psychology and adapted to an engineering environment. Typically it takes me between 3 and 4 weeks to complete a test. About half that time is spent planning the test, a quarter running it, and a quarter analyzing and interpreting results and generating recommendations.

Useit: Reduce Redundancy: Decrease Duplicated Design Decisions

Useit: Reduce Redundancy: Decrease Duplicated Design Decisions
User interface complexity increases when a single feature or hypertext link is presented in multiple ways. Users rarely understand duplicates as such, and often waste time repeating efforts or visiting the same page twice by mistake.

Emerald Journal of the Week:

Emerald Journal of the Week: The Electronic Library
The Electronic Library coverage includes: libraries and the web, the digital library, software and hardware development, user interfaces, the applications and implications of new information technology, library networking and automation, libraries and the changing face of information, the latest products, trend and services.
Note: Full text available for this week only.

Web Interface Design: The Elements

Web Interface Design: The Elements of Interface Design
Interface design encompasses three distinct, but related constructs--usability, visualization, and functionality. Recently, a fourth component of interface design has emerged as a critical factor--accessibility. Interface design is most often associated with the development of Web pages, computer software, and multimedia, but is relevant to the creation of any instructional media or technical equipment.

IT-Director: e-Learning—taking a few lessons

IT-Director: e-Learning--taking a few lessons from IBM
The first stage is performance support and reference materials (read it, see it, hear it) which is Internet based. Next is interactive learning using simulation and games (try it, play it, experience it), which is multimedia based. Third is collaborative learning, which involves working with peers primarily through PC device based interfaces. Finally, it's back to the old faithful classroom learning.

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