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Tags // Collaboration

Changing IT Mindsets From Deployment To Adoption

Mike Gotta makes a nice point about the need to really unpack user adoption when it comes to collaborative apps.

When it comes to collaboration, knowledge management, and E2.0 efforts, “culture” is often cited as the reason results fail to meet expectations set when the project is approved. While some projects might acknowledge the need to support post-deployment activities early in the planning stages, strategists and project leaders have consistently told me that they were surprised (and not in a good way) at how they underestimated the effort necessary to gain “adoption” of their solution.

Smashing Silos

Evan Rosen, author of The Culture of Collaboration, writes about his 5 ways to bust silo mentality at work:

  1. Eliminate Needless Formality and Hierarchy (easy access)
  2. Provide One-Click Access to Entire Organization (easy access to everyone)
  3. Design Dedicated Physical Spaces for Collaboration
  4. Adopt Common Systems and Processes (standard platform)
  5. Establish Cross-Functional Mentoring

The culture of collaboration and what it means for your intranet

I’ve written a new article at PebbleRoad, The culture of collaboration and what it means for your intranet.

Here’s my punch line: the adoption or participation you’re going to get on your intranet is directly related to the culture of collaboration that exists in the organisation. Having the right collaboration technology does play a part, but only as a sidekick to the culture of collaboration.

Google Wave’s Best Use Cases

Life Hacker asked people: How would you use Google Wave? They got over 600 responses. Here is a list of their top picks. Cool!

“Dozens of teachers, students, and academics of all stripes wrote in saying that they need better and faster ways to communicate and collaborate in and out of the classroom…”

1-day Masterclass in SharePoint Collaboration with Michael Sampson

We’re organizing a 1-day Masterclass in SharePoint Collaboration with Michael Sampson. This is taking place on 5th Nov at Grand Hyatt in Singapore. We’re offering an early-bird price of S$420 if you register before Oct 20th (a real bargain folks). 

So why are we doing this? There are many SharePoint projects taking shape these days and that’s good in one way—it tells us that collaboration is getting the attention and budget it deserves. But many of these projects are done solely from a technical point of view, and this is a problem. Collaboration as we’ve come to understand demands more than just a technical perspective. It requires asking the right questions, planning to get the right answers and making the right decisions along the way that align with business objectives. This is the gap that we hope to bridge with Michael Sampson in the seminar.  So if you’re in Singapore or in the region, this is an opportunity to understand the many paths ahead with SharePoint (or any other collaboration tool) and how to choose the right ones (and how to avoid the wrong ones).

How companies are benefiting from Web 2.0: McKinsey Global Survey Results

McKinsey Quarterly reports on survey done in June 09 to understand the impact of Web 2.0 inside companies.

You’ll have to register (free) to read the entire report. Here are some quotes.

“Regardless of industry, executives at companies that use more Web 2.0 technologies also report greater benefits. Comparing respondents’ industries, those at high-technology companies are most likely to report measurable benefits from Web 2.0 across the board, followed by those at companies offering business, legal, and professional services.”

“Web 2.0 delivers benefits by multiplying the opportunities for collaboration and by allowing knowledge to spread more effectively. These benefits can accrue through companies’ use of automatic information feeds such as RSS2 or microblogs, of which Twitter is the most popular manifestation. Although many companies use a mix of tools, the survey shows that among all respondents deriving benefits, the more heavily used technologies are blogs, wikis, and podcasts—the same tools that are popular among consumers.”

“Many companies experiment with Web 2.0 technologies, but creating an environment with a critical mass of committed users is more difficult. The survey results confirm that successful adoption requires that the use of these tools be integrated into the flow of users’ work.”

Collaboration and community

A good introduction to collaboration by Scott London. Wonderful read for anyone who wants to get a quick understanding into this popular topic.

"Despite the shortage of formal research on collaboration, however, there is a growing body of literature on the subject. This paper reviews some of the principal sources in order to better understand: What is collaboration? How does it differ from other models of cooperation? What are the prerequisites and dynamics of effective collaboration? What makes an effective collaborative leader? What are some of the obstacles to successful collaboration? And how do we create more collaborative communities? The paper includes an annotated survey of some of the key works on the subject."

Related article: Collaboration in Action: A Survey of Community Collaboratives

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