Strategy+Business: Karen Stephenson’s Quantum Theory of Trust
Strategy+Business: Karen Stephenson’s Quantum Theory of TrustTo Karen Stephenson, a maverick yet influential social network theorist, the association between trust and learning is an instrument of vast, if frequently untapped, organizational power. The act of reconnecting and talking with a trusted colleague generally triggers a resurgence of mutual memory, opening the gates to fresh learning and invention. This phenomenon, Professor Stephenson contends, is just one example of the direct cognitive connection between the amount of trust in an organization and its members’ ability to develop and deploy tacit knowledge together.
Permalink | Monday, November 18, 2002
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