Starbucks Takes a 3-Hour Coffee Break
I really hope this works for Starbucks. It seems impossible to teach values and ways of a culture by having a 3 hour training session.
"In its campaign to revive the intimate, friendly feel of a neighborhood coffee shop, Starbucks orchestrated the closing of 7,100 of its American stores at precisely 5:30 p.m. for a three-hour retraining session for employees."
Permalink | Wednesday, February 27, 2008
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