Smart Business: Inside Information
Smart Business: Inside InformationKnowledge management—what a crock.
Nobody in business needs to manage knowledge for its own sake. We have enough to manage already, thanks: projects, deadlines, clients, employees, quarterly earnings, and so on. There are stacks of books and too many million-dollar software programs designed to help companies dive into knowledge management. But all any business really wants to do—and this is harder than it sounds—is deliver information to workers when they need it to do their jobs.
Permalink | Tuesday, June 11, 2002
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