Silicon.com: Knowledge management: It’s about
Silicon.com: Knowledge management: It's about people tooThe term 'knowledge management' is outdated and confusing and should be scrapped, according to David Snowden, director of IBM's Institute of Knowledge Management, EMEA... According to Snowden, his analysis is based on a move towards studying culture as an anthropologist, not a consultant. Management consultants go into companies with pre-conceived ideas, argued Snowden, which is why they are unable to understand the knowledge management requirements within that company.
Permalink | Monday, August 13, 2001
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