Roller Coasters vs. Driver’s Seats: Design and the Concept of Situational Control
Insightful stuff from Rashmi Sinha on the amount of situational control designer has: "You can describe any type of design situation in terms of the amount of control you have over their user experience. Think of the design of a train journey. You control the passenger's temperature, physical comfort, food, and noise levels. Now think of the design of an MP3 player. You (through your design) control only this small device in the user's hands. The rest is unknown. The user might be in a train, or walking through New York Streets or sitting in a class. The amount of situational control that the designer has is low."Permalink | Tuesday, June 29, 2004
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