A few days ago, I arrived early for my presentation on Web Standards at a local polytechnic. Instead of waiting outside in the sweltering heat I went inside a new campus bookstore -- thought I pick up a math book and see what's being taught these days. Instead I chanced upon a fantastic book on research interviewing.
Research Interviewing - the range of techniques by Bill Gillham is one of those books that gives both the sense of substance and of closure -- you feel confident after reading them. It covers the entire process from interviewing techniques all the way through to coding and analyzing findings. And all explained in a brief, fluent and fun style.
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