Reflections from KM World 09
I had a wonderful 3 days at KM World 09 in San Jose. Much of the enthusiasm was in meeting friends. I’ve known Thomas Vander Wal, for instance, only by his blog and so it was good to put a face to all those entries.
I made some new friends as well. These were the winners at the Intranet Innovation Awards. Thanks to James Robertson for making this happen.
(Patrick Lambe, James Robertson, Thomas Vander Wal)
As for the conference sessions themselves there were some good sessions and some not-so-good sessions, as it is to be expected in any conference. Here are my takeaways from the sessions.
- Social media is here to stay. The keynote speakers including Andrew McAfee, Charlene Li and Vander Wal all spoke passionately about there being real ROI here.
- People are analysing the success of Intellipedia as a viable knowledge sharing strategy to pursue inside organisations. Here comes the wikis in force?
- Darcy Lemons from APQC described here research into how organisations use lessons learnt (LLs). The key idea is to understand how the LLs are to be used: immediately in a similar project or program or in the future (for long term benefits). And here’s the killer execution strategy: get the LLs into the flow of work and not as an addition or extension to it.
- Sharepoint is everywhere. There are many bottlenecks in the 07 version but since many organisations have sunk time, money and resources in getting it to work for them, they will continue to do so with the 2010 version of it, which by the way is getting rave reviews.
- Talking about Sharepoint, Stephanie Lemieux urged not to let go of information architecture issues when implementing Sharepoint sites. She is absolutely correct. Content types, columns and lists are crucial in ‘correcting’ the user experience in Sharepoint.
- Stan Garfield put a short and sweet presentation with a whole bunch of resources and topics to follow. His website has more of these topics (books, conferences, consultants, blogs, etc.).
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