Ray Ozzie: Why “collaboration”?
Ray Ozzie: Why "collaboration"?We spent years and years at Lotus trying to convince people of the "higher order" value of collaborative processes, sharing, and KM. And I learned the hard way that fighting what appear to be natural organizational and social dynamics is very tough. Which is why eMail is the most popular collaboration tool on the planet: it works the way that people naturally want to work.
Permalink | Friday, August 09, 2002
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