Podcasting on the intranet for training and communications
The Orange County Sheriff’s Department (OCSD) creates podcasts to train and communicate with its 4000 staff. Although this is a case study from Apple on the use of their products, it is interesting to note how podcasting can help with rapid delivery of just-in-time news or just-in-time training. In this example, it seems to make sense using podcasts and not text because of the nature of the information.
"The anytime, anywhere training has helped reduce risks to officers, whether they’re handling dangerous evidence, involved in high-risk car stops, or responding to complicated calls for service. Officers can view the podcasts in advance during their spare time, or in the field. Training created using Podcast Producer extends to other subjects, including helping officers in the field more effectively use their in-car computers."
Add tag Permalink | Tuesday, December 30, 2008
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