Outsourced Training Begins to Find its Niche
This article analyzes the current and emerging trends in outsourcing the training function. Something to watch out for: outsourcing of business processes: "Yet interest is growing in a third category of training outsourcing: the selective outsourcing of multiple learning tasks. Such engagements may include tactical management of some portion of learning but not all of the business processes included in an organization’s training operations. For example, a company may outsource its content development and the hosting of learning technologies along with such “back office” administrative support tasks as scheduling classes and handling enrollments. At the same time, it may retain internal responsibility for learning strategy, instructional delivery, portfolio management, and strategic reporting and analysis."Permalink | Wednesday, August 25, 2004
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