Organization in the Way: How decentralization hobbles the user experience
Another perspective on the difficulties of working with certain organizational types (see Why e-learning is so difficult to eat for more on such problems on the e-learning front). "Right now, the biggest obstacle to good design is poor organizational structure. The fundamental makeup of most organizations runs contrary to producing quality designs, and as organizations get larger, this becomes increasingly apparent."Permalink | Friday, September 10, 2004
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