Optimize: The IT Productivity Gap
Optimize: The IT Productivity Gap"IT is only the tip of a much larger iceberg of complementary investments that are the real drivers of productivity growth. In fact, our research found that for every dollar of IT hardware capital that a company owns, there are up to $9 of IT-related intangible assets, such as human capital—the capitalized value of training—and organizational capital—the capitalized value of investments in new business-process and other organizational practices. Not only do companies spend far more on these investments than on computers themselves, but investors also attach a larger value to them."
Permalink | Wednesday, July 09, 2003
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