MIT Technology Review: Reworking Online
MIT Technology Review: Reworking Online WorkRay Ozzie: From the personal perspective, "online collaboration," or knowledge work with others toward a common objective, facilitated by technology, is becoming the rule as opposed to the exception. We pick our tools based upon our human needs. When we need to communicate simple messages, we choose e-mail. When we need to visually mark up an image, we oftentimes choose fax. When we need to communicate an emotion, such as a sense of urgency or happiness, we frequently choose the phone. Humans are multimedia creatures by nature, and we choose the tool that meets the need..."
Permalink | Tuesday, August 14, 2001
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