Meetup’s Dead Simple User Testing
I totally subscribe to simple usability testing and setups. In this Boing Boing article, Clay Shirky describes how the folks at Meetup test their website.
"On my way out after a meeting, Scott pulled me into a room by the elevators, where a couple of product people were watching a live webcam feed of someone using Meetup. Said user was having a hard time figuring out a new feature, and the product people, riveted, were taking notes. It was the simplest setup I'd ever seen for user feedback, and I asked Scott how often they did that sort of thing. "Every day" came the reply."
Add tag Permalink | Sunday, December 14, 2008
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