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Matt Mower: Gurteen Knowledge Conference

Matt Mower: Gurteen Knowledge Conference
Matt blogs the conference. Here's a nice one from David Snowden's talk:

Human knowledge is stored in patterns far more than raw skills and artifacts.  Knowledge is in the fingertips and needs to managed in a different way.  This is both our power & our downfall.  It also means that you can't get knowledge from people by interviewing them because:
- I only know what I know when I need to know it
- The way we know things is not the way we think we do things
- I know more than I can say.  I will always say more than I can write down.
- Knowledge can only be volunteers it can't be conscripted

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