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Making Wikis Work at Novell

Another write up on the use of wikis behind the firewall.

"Novell now uses wikis as a standard means to facilitate event planning and management. When there is a company event, a wiki page is generally set up to support it. Attendees can share information on travel logistics to coordinate flights, car rentals, hotels, etc, in a manner far more efficient than the need to have administrative support people send out multiple emails to all attendees. In addition, the agendas can be refined and the substantive conversations started prior to the actual meeting, making the face to face time much more productive. The wiki then provides a common space to continue the conversation after the meeting. Ray says that people cannot imagine going back to the older, pre-wiki days for event coordination."

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