KMOL: Art Kleiner: InterviewKMOL: Art Kleiner: Interview
I would simply say that regular practice of thoughtful, candid conversation makes an enormous difference to an organization. It doesn't have to be simpering, sweet conversation: It should merely be the kind of conversation where people are willing to speak clearly and authentically to each other. And it needs a structure which fosters safety, even when talking about dangerous issues. The payoffs are well known by now: A sense of alignment among people, and an end to the dangerous ignorance that comes when people routinely protect each other from important news.
- Art Kleiner Bio
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