KM World: Personal toolkit: Knowledge tools need to be personal, not personalized
KM World: Personal toolkit: Knowledge tools need to be personal, not personalizedIs it possible that one of the biggest problems with IT is simply the word we choose? We tend to use the “tools” and “technologies” interchangeably. But technology is a very general label. Tools is not just more specific, but very personal...
By and large the telephone works for all of us, so we use it to link together. E-mail works for us almost as well and it binds us together. In some communities a chat room does this, or instant messaging or presence indicators. When we think about knowledge repositories and collaboration spaces, maybe that is the kind of usefulness that we have to deliver in order to create those kinds of satisfied, proprietary feelings.
Permalink | Friday, September 06, 2002
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