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KM World: From the ICE

KM World: From the ICE Age to contextual collaboration
Over time, many collaborative features—such as presence awareness, instant messaging, real-time conferencing, file exchange and virtual workspaces--will be embedded in other business applications through service provider integration of multiple applications and partnerships between collaborative and business software vendors and internal users and developers. The common goal will be ad hoc, user-driven, seamless collaboration within the context of business processes, applications and Web sites.

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