KM Magazine: Stealth KM
KM Magazine: Stealth KM"No company is going to allocate dedicated resources to knowledge management unless there is a real rather than perceived need. To convince senior management and refractory Boards that there is a need, and that you have the answer, is a function of talking in their terms -- and that means lightening up on the jargon, folding it in with organizational development [strategic planning] and emphasizing the deliverables. Think of them as customers, or end users -- spouting off about ontology, learning organizations, conversing companies, narrative repositories and communities of practice makes their eyes glaze over, their ears close and their cognitive systems to shut down."
Permalink | Monday, April 28, 2003
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