KM Magazine: Stealth KM
KM Magazine: Stealth KM"No company is going to allocate dedicated resources to knowledge management unless there is a real rather than perceived need. To convince senior management and refractory Boards that there is a need, and that you have the answer, is a function of talking in their terms -- and that means lightening up on the jargon, folding it in with organizational development [strategic planning] and emphasizing the deliverables. Think of them as customers, or end users -- spouting off about ontology, learning organizations, conversing companies, narrative repositories and communities of practice makes their eyes glaze over, their ears close and their cognitive systems to shut down."
knowledge management Add tag Permalink | Monday, April 28, 2003
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