IT Training: Evaluation should focus
IT Training: Evaluation should focus on learners, not trainersAlmost every trainer I know, whether working for a third-party training provider or an internal training department, uses end-of-course evaluation forms – otherwise known as “happy sheets”. However, all would probably agree that it’s dubious just how valuable this form of evaluation is. Unfortunately, far too often, it is simply a token set of questions that focus on how well the trainer did, whether the trainer was liked, if the courseware was useful, and other questions irrelevant to whether the course delivered its stated learning objectives.
Permalink | Tuesday, November 13, 2001
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