Intranets must be task-centric
Gerry McGovern writes on the need to design the intranet to be task-centric. Not a new idea, but it helps spread the meme:
"An organization-centric intranet is departmental-based. A staff-centric intranet is task-based. Organization-centric intranets fail. Task-centric intranets succeed. Here's why."
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