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Intranet tips by Jane McConnell

I found Jane’s list of things to consider when sorting out global content (common content) and local content (specific content) to be a really useful recap on good intranet practices. It is always an uphill task to convince departments used to working in silos that they have some really useful content that they should be putting up in the common content area.

Here’s an example of Jane’s #2

Think of the global intranet as collection of spaces, with each space having a purpose from the user viewpoint.

Examples of spaces: News, Workplace, Employee Services, About. These spaces will later become the components of the global navigation bar.

Develop several hypotheses, each one with a combination of spaces. You should be able to make a simple statement about each space for each hypothesis: “This space is designed for (user) to (action)”.

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