Intranet Journal: Using Usability to
Intranet Journal: Using Usability to Direct KM SystemsKnowledge management is a comparatively young discipline, and one that draws upon many existing fields of study. While the value of KM is clear, how to apply it to practical business projects is less obvious. In this article, James Robertson looks at how usability and user centered design can benefit the development of a KM system.
Permalink | Monday, June 03, 2002
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